7DaysinParadise

Welcome to Paradise => Help Section - how do I? => Topic started by: Harlequin on December 31, 2007, 03:09:30 PM

Title: Gallery logon
Post by: Harlequin on December 31, 2007, 03:09:30 PM
We have picked up a new laptop when you try to log on or create new user we get a page full of errors
Title: Re: Gallery logon
Post by: JohnnyCastaway on December 31, 2007, 03:23:11 PM
it may be that you already have the gallery login, is it the same as your forum login and password?

if not, I may have to go into the DB and manually register it.

did it work before the new laptop?
Title: Re: Gallery logon
Post by: swmbo on December 31, 2007, 03:34:36 PM
It's fine on the base unit, on the laptop all we get is

Error (ERROR_STORAGE_FAILURE)in modules/core/classes/GalleryStorage/GalleryStorageExtras.class at line 1001 (gallerycoreapi::error)
in modules/core/classes/GalleryStorage.class at line 505 (gallerystorageextras::addmapentry)
in modules/core/classes/GalleryCoreApi.class at line 2833 (mysqlstorage::addmapentry)
in modules/core/classes/GalleryEmbed.class at line 846 (gallerycoreapi::addmapentry)
in /usr/local/www/7days/smf/Sources/Gallery.php at line 583 (galleryembed::addexternalidmapentry)
in /usr/local/www/7days/smf/Sources/Gallery.php at line 522
in /usr/local/www/7days/smf/Sources/Gallery.php at line 461
in ??? at line 0
in /usr/local/www/7days/smf/index.php at line 131

we are using logon details for Garin on both computers
Title: Re: Gallery logon
Post by: JohnnyCastaway on December 31, 2007, 03:45:25 PM
ok, let me dig a little deeper into it
Title: Re: Gallery logon
Post by: JohnnyCastaway on January 01, 2008, 10:06:47 AM
are you clicking on the gallery link at the top menu?
looking at the error logs, and it's showing SWMBO as the user, however both of  you have gallery accounts.

this is a strange one.
Title: Re: Gallery logon
Post by: Harlequin on January 01, 2008, 11:27:11 AM
I think it's a problem with swmbo's account if I log on to 7days on either computer and click on gallery I can view the photos on log into the gallery no problem, if swmbo clicks on gallery on either computer she gets the log on page, the errors appear when she tries to log on or create new account
Title: Re: Gallery logon
Post by: JohnnyCastaway on January 01, 2008, 11:31:43 AM
ok, that gives me a place to look.
she already has an account, the internal mapping may be off kilter a bit so I'll check into that.
Title: Re: Gallery logon
Post by: JohnnyCastaway on January 01, 2008, 12:15:06 PM
ok I think I've found the problem, give it a try now.  I've manually fixed the login mapping for Val.

Title: Re: Gallery logon
Post by: swmbo on January 01, 2008, 12:47:17 PM
Sorry John no joy yet, all we are getting is

An Error Has Occurred!
Error (ERROR_COLLISION)in modules/core/classes/GalleryUser.class at line 149 (gallerycoreapi::error)
in modules/core/classes/GalleryEmbed.class at line 344 (galleryuser::create)
in /usr/local/www/7days/smf/Sources/Gallery.php at line 771 (galleryembed::createuser)
in /usr/local/www/7days/smf/Sources/Gallery.php at line 490
in /usr/local/www/7days/smf/Sources/Gallery.php at line 450
in ??? at line 0
in /usr/local/www/7days/smf/index.php at line 131


or


An Error Has Occurred!
Error (ERROR_STORAGE_FAILURE)in modules/core/classes/GalleryStorage/GalleryStorageExtras.class at line 1001 (gallerycoreapi::error)
in modules/core/classes/GalleryStorage.class at line 505 (gallerystorageextras::addmapentry)
in modules/core/classes/GalleryCoreApi.class at line 2833 (mysqlstorage::addmapentry)
in modules/core/classes/GalleryEmbed.class at line 846 (gallerycoreapi::addmapentry)
in /usr/local/www/7days/smf/Sources/Gallery.php at line 583 (galleryembed::addexternalidmapentry)
in /usr/local/www/7days/smf/Sources/Gallery.php at line 522
in /usr/local/www/7days/smf/Sources/Gallery.php at line 461
in ??? at line 0
in /usr/local/www/7days/smf/index.php at line 131

don't worry about it you must have better things to do on New Yers Day, I can think of one  :wi:  :grin:
Title: Re: Gallery logon
Post by: JohnnyCastaway on January 01, 2008, 01:06:36 PM
are you trying to log in or create an account?

you should be able to just log in now.  If not then I can delete the gallery account and we'll retry the creation
Title: Re: Gallery logon
Post by: JohnnyCastaway on January 01, 2008, 01:10:58 PM
ok, bad techie!  Missed a setting.  Try now.
you should be able to just log in
Title: Re: Gallery logon
Post by: swmbo on January 01, 2008, 01:17:36 PM
 Cheers John  :thumbsup: there is a  :moj: on the way
Title: Re: Gallery logon
Post by: JohnnyCastaway on January 01, 2008, 01:22:38 PM
De nada!

 :cheers2: