Re: Sky Services

[millybess]

Excellent point Steve.  Read the fine print Bulldog.

[bellagio]

Steve:
 
 You are so right in what you say  and so are you millybess is saying to Bulldog to check the small print.
 
 Four years ago following a complaint I made to Airtours with regard to the Copacabana Hotel in Acapulco they sent me a £200 voucher which had a date to be used by on it.
 
 There were no strings on it and I booked an Airtours holiday in the Dom Rep through my local Thomas Cook travel agent and had the £200 deducted from the bill.
 
 Steve's voucher was flight only I assume, whereas Bulldog's should be able to be used against a package holiday (as mine was).
 
 However I would be inclined to follow Steve's advice on this one.

[flopnfly]

A few years ago we had problems with skyservice in DR, and ended up receiving vouchers from them as compensation.
 
 Useless pieces of paper, as Steve says they are only good if you book the Brochure price which I never do !!
 
 I'm sure the vouchers are still in a drawer somewhere collecting dust.

[millybess]

It would be interesting to know if the voucher is on book price.  I don't know anyone who has EVER paid book price.

[Bulldog]

Thanks Steve and Millybess and all..MY GF took it to work our I would check right now what is said...and mine for some reason didn't come yesterday..hopefully today..and I will let you all know what is says..  ;)  
 
 Bulldog  :s:

[Bulldog]

Here is a link to a copy of the letter and voucher..
 
  SKYSERVICE DAMAGE CONTROL
 
 Bulldog  :s:

[millybess]

Well Bulldog, I don't see anything in there that forces you to use the voucher on a brochure-priced holiday.  However, I am somewhat dismayed in their language with regard to the message of apology not reaching you and your flight-mates while you were vacationing in the DR.  They had a whole week to ensure that the message of apology was delivered.  Management seems to be passing the buck, which is never a good sign.  They could have sent someone down on the next flight to ensure the message was delivered pesonally.

[flopnfly]

I agree Millybess,
 
 They should have flown a team down there immediately to deal with the situation and arranged medical care for anybody that needed it.
 
 Instead, they left everyone to find a doctor on their own in a strange country, and left to pay for it themselves as well.  Not good in my opinion.

[Bulldog]

YES I did find the letter to be a whole bunch of   :xixyi:  
 
 Bulldog
 
 They leave me little choice...

[bellagio]

Well Bulldog   :s:  
 
 Typical letter of apology which means sweet Fanny Adams.
 
 Go with the class-action as Steve suggests, but hang on to the voucher just in case.
 
 What does your GF think?

[Steve_YYZ]

Hey guys and gals. This thread has made the headlines on Caribline.
 
 The same old idiot that hates anybody who asks for compensation is bad-mouthing all of us over on Caribline. What a load of B.S. No wonder the good people don't use Caribline too much anymore.
 
 Steve

[Bulldog]

well those on  
 Caribline ( whatever that is )
 
 can   :D    :D

[Steve_YYZ]

Sorry Bulldog, I thought everybody knew about the Caribline forum.
 
 Here's the link for those with an interest.
 
  Caribean On-Line Cuba Forum
 
 The thread is titled Hard Luck Landing
 
 Steve

[bellagio]

I've never posted there in my life and the only time I ever look at it is when somebody provides a link to a story.
 
 I truthfully cannot understand why anyone would want to post over there.   We want to make friends not enemies IMHO.

[Bulldog]

Well that's over there...not here..  :D  
 
 Bulldog..