Here's a thought I've had in my head today. BF, you mentioned that no one from Sky Services really said anything to the passengers when you got off. I was thinking that, if I was one of the flight attendants on board, I would be pretty much in as much shock as everyone else on that plane. Really, what could they say? They would be in the same boat as everyone else.
I doubt there would be any "official" people around the airport at the exact time that would have the authority represent Sky Services and speak on their behalf. So while it would have been better if someone was there to say something to the passengers, I'm not surprised that nothing happened.
It sounds like they've waited until everyone was home when they can touch base with you.
Anyone, not trying to defend anyone, just some thoughts going through my head today.