Thanks, Milli. We have not stayed at an Iberostar but will have to look into them as they get high marks in reviews.
It is so sad to think that the RHE has only been open for five years and it is looking the worse for wear. We also noticed this while at the VIM in Mexico this past November, which probably opened around the same time. And with the exception of the new Royal Service at PRDO, it's the same deal. WHY do the companies let these beautiful resorts deteriorate? It is such a waste. Within three years or so of opening their doors, the level of maintenance and cleanliness begins dropping and continues, unabated. It seems there are only a few companies who keep their 5* properties just that: excellent resorts. We are at a loss where to go next after BJ. Honestly, we don't want to pay
at least $2,500 pp just to stay at an elegant resort which doesn't have such things as dirty bathroom doors (in our room) and dead flies on the dining room window ledge (RHE). Yuck.
Sorry for the

Does anyone have any thoughts or advice for us? TC