They really are. They perform all their tasks in a very professional way but with an omnipresent note of humour. You can expect to hear them sing and tell jokes while they carry on their duties but always in a very professional manner.
BigJohn, each time I flew WestJet I was informed by the staff that all classes were equal and yes, it does feel like first class all the way. But on flights normally operated by charters (WJ is not a charter airline as you know) there are no class distinctions.